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Question about Download

This is a discussion on Question about Download within the Customer Queries forums, part of the General Discussions category; Hello I have purchased this morning JV-LinkExchanger Standard Edition. If I can see the licence information in the member area, the only thing I can ...


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    Arrow Question about Download

    Hello

    I have purchased this morning JV-LinkExchanger Standard Edition.

    If I can see the licence information in the member area, the only thing I can download right now seems to be the license key.

    I could not find anywhere the component download link on the site.

    It looks like a compressed file without extension name! I though initially this was the soft by itself as it is about 500k but when trying to install it to Joomla I get the following error message : Unknown Archive Type

    Did I do something wrong ?

    Best regards,

    Jef
    Last edited by sniranjan; March 8th, 2009 at 04:45 PM. Reason: add details

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    Exclamation Re: Question about Download

    I finaly found a simple was to get it working by adding a " .zip " to the file sent by JVSE... looks like there is a bug in the file creation script

    Best regards

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    Default Re: Question about Download

    Yes you are right. We just observed that, the download package is without a .zip extension. We will communicate this to the developer of the download script and will rectify it ASAP.

    For the time being, please add a .zip extension to the download package and then unzip it and use its contents.

    We apologize for the inconvenience caused

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    Default Re: Question about Download

    Awesome, that's sweet!

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    Default Re: Question about Download

    Problem has been fixed now. Thanks for notifying us.

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    Thumbs up Re: Question about Download

    You're welcome !

    Have a nice week-end.

    Best regards,

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