Business edition users will be very happy to know that we are extending a new benefit to them. We have opened up dedicated ticketing support to Business Edition customers too! which was only available for Enterprise edition customers till now!.
Our dedicated ticketing support is powered by JV-HelpDesk, the Joomla help desk and support ticket extension which is very powerful and intuitive. With ticket support, you can now get dedicated 1 on 1 support with faster response times from our product developers in our Support Ticket area. Some new and significant features that come with this helpdesk tool (JV-HelpDesk) include:
We request all our Business Edition customers to make use of this benefit. You can access the same from Support - Support Tickets section from the top menu.
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