New Joomla Helpdesk and Support Ticketing Extension – JV-HelpDesk 1.0

jvhelpdesk home page

We are extremely happy to release the first version 1.0 of JV-HelpDesk. 

JV-HelpDesk is a simple and professional HelpDesk and support ticket extension suite for Joomla!.

jvhelpdesk home page

With JV-HelpDesk, you can provide a highly efficient and professional 1-on-1 dedicated ticket support to your customers. Deeply integrated with Joomla, JV-HelpDesk provides support services on your site, the easy way with BBcode editing, Email replies, Multilingual support and advanced ACL. And much more!

Prominent Features include:jvhelpdesk tiny

    • Unlimited Categories
    • Frontend Customer Dashboard
    • Custom Fields for Tickets
    • Extremely Safe for Customers
    • Ticket Priorities
    • Ticket Statuses
    • Manage Tickets in Frontend and Backend
    • Access Control Permissions
    • Email Templates
    • Attachments for Tickets
    • Auto Close Tickets
    • Staff Member Group
    • Create Related Ticket
    • Twitter Bootstrap Compatible
    • Prevent Spam with Captcha
    • Easily and Heavily Customizable
    • Modules for Frontend
    • Migrate from other Ticket Systems

jvhelpdesk backend tickets

Joomla Version
Joomla 3.7+
Release Maturity
Stable
Release Notes

This is the first and Initial version. Please refer to product features page for more info.

JV-HelpDesk requires Joomla! 3.7 or above version to work!

 

Download the release now!