We are extremely happy to release the first version 1.0 of JV-HelpDesk.
JV-HelpDesk is a simple and professional HelpDesk and support ticket extension suite for Joomla!.
With JV-HelpDesk, you can provide a highly efficient and professional 1-on-1 dedicated ticket support to your customers. Deeply integrated with Joomla, JV-HelpDesk provides support services on your site, the easy way with BBcode editing, Email replies, Multilingual support and advanced ACL. And much more!
Prominent Features include:
- Unlimited Categories
- Frontend Customer Dashboard
- Custom Fields for Tickets
- Extremely Safe for Customers
- Ticket Priorities
- Ticket Statuses
- Manage Tickets in Frontend and Backend
- Access Control Permissions
- Email Templates
- Attachments for Tickets
- Auto Close Tickets
- Staff Member Group
- Create Related Ticket
- Twitter Bootstrap Compatible
- Prevent Spam with Captcha
- Easily and Heavily Customizable
- Modules for Frontend
- Migrate from other Ticket Systems
This is the first and Initial version. Please refer to product features page for more info.
JV-HelpDesk requires Joomla! 3.7 or above version to work!