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Niranjan SrinivasaRao

JV-HelpDesk Pro v2.4 Update - Group Tickets and Confidential Replies

Friday, 26 July 2019
Niranjan SrinivasaRao
Blog

We are back to share some interesting and exciting news about JV-HelpDesk Pro 2.4 version. In this blog post, we are presenting 2 significant features that will help use JV-HelpDesk extend the usability of the help desk system. These include:

  1. Protected Ticket Access - Group Tickets or Visibility
  2. Confidential Replies to Tickets

Continue reading to know more!​

Continue reading
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Group Tickets JV-HelpDesk JV-Extensions Extensions for Joomla Joomla Extensions
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Latest Comments

JV-HelpDesk 2.4 Released and with Community Builder Integration
03 November 2019
Sure. We have it in our roadmap and will implement it soon.
JV-HelpDesk 2.4 Released and with Community Builder Integration
13 October 2019
Would be nice with integration and support for EasySocial too.
JV-HelpDesk Pro 2.4 Beta 4 Released
02 October 2019
Yes. We have configured the beta testing category to allow only Group tickets as the same issue can ...
JV-HelpDesk Pro 2.4 Beta 4 Released
30 September 2019
There seems to be a problem with the support ticket for this site. I experience an error when trying...
JV-HelpDesk Pro 2.4 Beta 4 Released
30 September 2019
I am reading this article now for work reasons, but I am excited about the content. Great! I'm goin...
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