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JV-HelpDesk Pro v2.4 Update - Group Tickets and Confidential Replies

Friday, 26 July 2019

We are back to share some interesting and exciting news about JV-HelpDesk Pro 2.4 version. In this blog post, we are presenting 2 significant features that will help use JV-HelpDesk extend the usability of the help desk system. These include:

Protected Ticket Access - Group Tickets or Visibility
Confidential Replies to Tickets

Continue reading to know more!

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Latest Comments

JV-HelpDesk 2.4 Released and with Community Builder Integration

03 November 2019

Sure. We have it in our roadmap and will implement it soon.

JV-HelpDesk 2.4 Released and with Community Builder Integration

13 October 2019

Would be nice with integration and support for EasySocial too.

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02 October 2019

Yes. We have configured the beta testing category to allow only Group tickets as the same issue can ...

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30 September 2019

There seems to be a problem with the support ticket for this site. I experience an error when trying...

JV-HelpDesk Pro 2.4 Beta 4 Released

30 September 2019

I am reading this article now for work reasons, but I am excited about the content. Great! I'm goin...

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