We are extremely happy to announce the release of JV-LinkExchanger 3.3 version this week. JV-LinkExchanger is a free Joomla extension from JV-Extensions.com. With JV-LinkExchanger, you can exchange links with websites and build links. This Free Joomla extension increases traffic to your website, improves Joomla SEO and helps  you generate revenue using Featured links and advertisement features.

We are super excited for our JV-ContentLinks customers as we released 4.4 version last week. JV-ContentLinks 4.4 is a maintenance and enhancement release of JV-ContentLinks. The most significant change introduced is the Partial Keyword Search and Replacement option. This is the ability to search for a keyword in articles even if they don't appear as full words, and replace it with links. This is useful when you have keywords that need to be linked but the words do not have a boundary around them.

JV-ContentLinks is a Joomla extension that lets you create SEO validated hyperlinks on keywords in your Joomla articles, K2 items and EasyBlog posts without the need to open the editor. It takes only a few seconds to created links on keywords that you wish to from frontend and backend.  You can remove links on the keywords based on date and this helps you manage all hyperlinks on keywords in articles in a single place conveniently.

We are super excited to share news about the upcoming beta testing phase of JV-HelpDesk Pro 2.5. The new version will come with some exciting new features for running Help Desk. While we will be writing in detail about some of the new features in the coming days, here is a quick sneak preview of those features:

We are about to launch the 2nd beta of JV-HelpDesk Pro 2.4 version today. But before that, here is a new and exciting feature that we would like to share about with you - Canned Responses or Blurbs as we call it in JV-HelpDesk. Read more to know about Canned Responses, usage, it's features in JV-HelpDesk with screenshots.

What are Canned Responses?

Canned responses are pre-populated help desk messages that allow staff or customer support agents to respond quickly to customer issues. A catalog of canned responses can increase a customer success team's efficiency, allowing them to provide more resolutions to more customers, quickly and efficiently. Canned responses are extremely useful for your business if you often find yourself sending the same replies to different customers. This will improve productivity and free your team for taking up more important conversations.

In the last couple of blog posts, we covered 3 major features (Files Download, Confidential Replies and Group Tickets) that will be introduced in version 2.4 of JV-HelpDesk Pro. In addition to them we are also introducing small but very useful features which we are describing in this post. Read on to know more...

We are back to share some interesting and exciting news about JV-HelpDesk Pro 2.4 version. In this blog post, we are presenting 2 significant features that will help use JV-HelpDesk extend the usability of the help desk system. These include:

1. Protected Ticket Access - Group Tickets or Visibility
2. Confidential Replies to Tickets

Continue reading to know more!​