JV-Extensions
Free Joomla Extensions from JV-Extensions

Blog tagged as jvhd-release-notes

JV-HelpDesk 2.5.1 Release Notes

2020-05-30 01:50 PM By Deepa - Comment(s)

JV-HelpDesk 2.5.1 is a maintenance and bug fix release. By default, all changes were introduced for Pro version unless it is specifically called out for Free version below.

Enhancements:

  • JV-HelpDesk and JV-HelpDesk Pro will now be compatible with MySQL 5.5 or above versions. It used to be MySQL 5.6.5 ...

JV-HelpDesk 2.5.2 Release Notes

2020-05-30 01:50 PM By Deepa - Comment(s)

JV-HelpDesk 2.5.2 is a bug fix release. This is released only for Pro version of JV-HelpDesk as the fix applies to features that are only in Pro version code.

  • Fixed bug when follow ticket button was not showing up in ticket pages for public and group tickets
  • Fixed bug when up vote ticke...

JV-HelpDesk 2.5 Release Notes

2020-03-14 01:48 PM By Deepa - Comment(s)

 JV-HelpDesk 2.5 is a feature, enhancements and bug fix release with a host of changes. By default, all changes were introduced for Pro version unless it is specifically called out for Free version below.

Features:

  • Make a Quick Reply in tickets
  • Lockers to share confidential information with staff...

JV-HelpDesk 2.4 Release Notes

2019-10-12 01:46 PM By Deepa - Comment(s)

 Features:

  • Group Tickets - Users of the same Joomla user group can view and reply to tickets
  • Ability to mark a reply as confidential in Public and Group Tickets
  • File Downloads - Provide file downloads facility to Help Desk users
  • Blurbs or Canned Responses for Staff members
  • Comprehensive Permission b...

JV-HelpDesk 2.3 Release Notes

2019-05-07 01:44 PM By Deepa - Comment(s)

Features:

  1. Public Tickets (Discussions) - Everyone can view ticket and it's replies. - Only in Pro edition
  2. Like Ticket Replies - Anyone can like replies made in public tickets. - Only in Pro edition
  3. Follow Tickets - Anyone can follow and be notified of replies to public tickets. - Only in Pro edition
  4. Upv...
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