JV-HelpDesk is an open source support ticket system and helpdesk component that is simple, lightweight, reliable, and easy to setup and use. For more info and detailed set of features please visit JV-HelpDesk product page.
JV-HelpDesk is distributed in 2 editions viz. Business & Enterprise. All the editions have the same source code and features, but differ in the duration and level of support and update offerings.