Release Date: 23 September, 2017

Features:
  1. Create a new ticket referencing an existing one
  2. Automatically close pending tickets after a certain period of inactivity
Enhancements:
  1. Redesign configuration screens such that no hardcoding of fieldset names are required.
Bugs Fixed:
  1. Extra bracket in latest reply section while replying to a ticket SQL syntax error when the username in ticket header is clicked 
  2. Invalid redirection url after an error in 3 screens in frontend 
  3. When size of file attachment is less than 1 MB, it shows 0.00 MB 
  4. Latest reply shows just the title when we post the first reply to the ticket. Instead, it should not show anything below the reply form 
  5. Error while downloading attachments in reply by creator when it was posted by staff