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Terms of Sale and Service

You agree to the terms and conditions when you signup for a free account with us. Please read the following terms and conditions carefully. Your registration, website usage, download, purchase or use of our products indicate that you have read and accepted these terms and conditions.

No Warranty

All Joomla Extensions produced by JV-Extensions are released under the GNU General Public License, version 3. Our software distributed at JV-Extensions.com are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with the extension. If not, see http://www.gnu.org/licenses/

Payment & Software Downloads

Once you make the payment, you will be able to download the product immediately, except in cases, when you use an e-check to purchase or when your order is being verified for fraud checks. All our paid products have a limitation on duration for which the product can be downloaded after purchase. This is typically 1 year from the date of purchase unless stated otherwise in the product detail page. As a customer, you will be able to download the purchased product a maximum of 25 times in this duration. This limit includes your downloading of purchased product and its updates for 1 year.

Open Source Software

Our code is not encrypted. You are authorized to make any necessary modification(s) to our products to fit your purposes. You may not change or remove the copyright information in the headers of any file. You may however remove the copyright from the footer if needed.

Support Policy

Our products are designed for the latest stable version of Joomla!, but we can give no guarantee that the products will run with future versions of Joomla!. Sometimes we may delay our software releases to make it compatible with the latest version of Joomla!, usually when there are major bugs or breaking changes in Joomla!. Members may use our Support forums and the Email Support to address any issues related to software versions and updates. JV-Extensions does not warranty or guarantee our products in any manner. We cannot guarantee they will function with all 3rd party components and templates, as there is currently no certification process for such components and templates.

Support will include bug fixes, issue discussions, answers to queries and new feature discussions. Customization to your extension installation will not be a part of support and this will have to be purchased separately. Support will be provided only for the website(s) registered for support for a purchase. Support for very old versions will be terminated as newer versions are released. We provide substantial time for people to upgrade so that they can use our latest versions.

Fair Use Policy

We believe in software Freedom and strive to provide low cost, high quality services surrounding their software. In order to keep the costs low, without placing artificial restrictions, we have a fair use policy in place. In no event shall we provide support to anyone who is seeking our support for more than the stipulated number of websites as per purchase, unless it is paid for them. This restriction is in place to deter edge cases, like a hosting provider buying a single subscription, installing the software on all of his clients’ sites and then overflowing our support services with its client’s requests. If such behavior is detected, we regret to inform you that we will immediately terminate the user account without a refund.

We also reserve the right to terminate any account which is suspected in being implicated in unlawful or abusive activity, including –but not limited to– unsolicited mass distribution of our for-a-fee software. Account termination is in the sole discretion of JV-Extensions.com and we reserve the right to not provide any prior warning or further information.

We reserve the right to terminate user accounts (upon fair warning) of users who are submitting the same support requests numerous times to our support system. We reserve the right to block or terminate accounts (upon fair warning) of users who submit an excessive amount of support requests.

Zero bandits tolerance

If you do as much as imply that you are encouraging people to use illegal or unofficial copies of software your account will be terminated without prior notice, as noted above. Respect the work of others and we’ll respect you. If you don’t and act as a bandit, you’ll be treated as one.